Cancellation policy
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Missed or cancelled sessions in a Holistic Bundle:
In case You have to miss, postpone or cancel a session we will find another suitable time together for the missed session to be completed.
I will do my best to be available at another given time.
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Cancellations made more than 4 hours in advance of a given appointment are free and we will reschedule.
Cancellations made within 4 hours prior to the scheduled session will pay a 20 EUR compensation fee.
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Cancellation of one-off individual sessions:
Cancellations made 24 hours or more in advance of the given appointment are free and we will reschedule.
Cancellations made within 24 hours but at least 4 hours prior to the scheduled session will pay a 20 EUR compensation fee.
Cancellations made within 4 hours of the start of the session will have to pay the full price, and no refunds will be given.
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No-show
A no-show is when you miss an appointment without cancelling or giving any prior notice.
In that case, 100% of the appointment fee will be charged and no refund is applicable.
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In the event of a real and unavoidable emergency, cancellation is free, and completed payments will be refunded or may be applied to future services.
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Thank you for your understanding!
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January, 2022